Prescriptions

NHS app banner

Ordering Repeat Prescriptions

Prescriptions can be ordered:

  • Through our designated prescription line on 01772 501712 between the hours of 9:30am and 11am Monday - Friday.
  • By placing your re-order form in the box provided at the front of the medical practice by the door
  • using your NHS account (through the NHS website or in the NHS App or EMIS - Patient Access
  • using the GP online system via the link at the top of this page
  • Over the reception desk using our medication request forms
  • By emailing it.p81107@nhs.net with your name, date of birth and prescription request

Prescriptions will be sent to your nominated pharmacy within 48 hours (2 working days) after ordering. Please speak to your nominated pharmacy on how long it takes them to dispense the medication once recieved from the surgery 

Prescription Queries

If you have any questions about your medicines, your local pharmacist can provide advice and support. They can also advise you about medicines that are available to buy without a prescription.

You can also find helpful information about your medicines on the NHS website, including how they work, how and when to take them, possible side effects, and answers to frequently asked questions.

If you have a query about your prescription and would like to speak to someone at the GP surgery, you can contact us in the following ways:

  • Telephone: Call our dedicated prescription line on 01772 501712, Monday to Friday, between 9.30am and 11am.
  • Email: Contact us at it.p81107@nhs.net Please include your full name, date of birth and details of your query so that we can assist you.

Medication reviews

If you have a repeat prescription, you may need to attend regular medication reviews to ensure your medicines remain safe and appropriate for you.

We will contact you when your review is due and let you know what you need to do.

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

You can return your unused or unwanted medicines to the pharmacy where you received them, or bring them to the surgery for safe disposal.

Please do not put medicines in your household bin or flush them down the toilet.

About Pharmacists & Pharmacy First Services

Your local community pharmacy can provide advice and treatment for a range of health conditions, often without the need to make an appointment with your GP.

Depending on the pharmacy, services may include:

Pharmacy First – advice and treatment for a range of common conditions, including sore throats, sinusitis, earache, infected insect bites, impetigo, shingles and uncomplicated urinary tract infections. 

When you contact the surgery about a minor illness, our reception team may offer to refer you to your local pharmacy through the Pharmacy First service.

The pharmacy will arrange an appointment for you, usually on the same day, where the pharmacist can assess your symptoms and provide treatment or advice if appropriate.

Clinical pathway Age range
Acute otitis media* 1 to 17 years
Impetigo 1 year and over
Infected insect bites 1 year and over
Shingles 18 years and over
Sinusitis 12 years and over
Sore throat 5 years and over
Uncomplicated urinary tract infections Women 16-64 years

·         Advice about medicines – support with how to take your medicines, possible side effects and any concerns you may have.

  Blood pressure checks – free NHS blood pressure checks are available at participating pharmacies. 

·         Contraception services – including starting or continuing the contraceptive pill and emergency contraception.

·         Vaccinations – some pharmacies offer NHS vaccination services, depending on local availability.

·         Smoking cessation support – help and advice to support you to stop smoking.

·         New medicine support – advice and follow-up when you start taking a new medicine.

·         Prescription services – dispensing prescriptions and helping with your regular medicines.

·         Healthy living advice – support with areas such as healthy eating, exercise and general wellbeing.

·         Safe disposal of medicines – unwanted or unused medicines can be returned to a pharmacy for safe disposal.

Services vary between pharmacies, so please check with your local pharmacy to see what they offer.

Page last reviewed: 27 August 2026
Page created: 13 June 2025