Stonebridge Surgery - How to order your repeat medications from the doctors surgery

Repeat Prescriptions

Patients on long-term medication can request repeat prescriptions in a number of ways:

Online - follow the link at the top of this page and carry out a simple registration
Register with Patient Access - please see our receptionist for a Patient Access registration form to enable you to order repeat prescriptions online, or via the MyGP app if you have a smartphone.
BY Email to IT.p81107@nhs.net
By Telephone (01772 501712) - *please call between 09:30 - 11:00 Monday - Friday
By Hand - drop your repeat slip in at reception with the items required clearly marked
Completing a request form - in the surgery
By Post - post it to us enclosing a stamped addressed envelope if you want us to post it back to you
Ask your pharmacist - to order it for you.

Patient telephoning the reception telephone number to request prescription will be asked to contact the designated prescription telephone number, requests will not be dealt with on the appointment line.

May we also respectfully remind everyone that hospital out-patient prescriptions should be presented at the hospital pharmacy for dispensing also any prescription given at a Private appointment should be taken to the pharmacy and not to the surgery for transferring on to a NHS prescription.

Medication Reviews

48_hours Patients on repeat medication will be asked to see either a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications.

Please allow two full working days between requesting and collecting your medication.

Medication Reviews

The doctor will ask to review your medication with you. This is important and will occur on a regular basis for a number of possible reasons including:

To ensure the medication is working correctly
To establish any side effects or problems with medication
To review whether it is still required
To consider alternatives where appropriate

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

Prescription (per item): £9.65
12-month prepayment certificate (PPC): £111.60
3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

Telephone advice and order line 0845 850 0030
General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery on the prescription line number 01772 501713 between 9.30-11.00 or you can email to IT.p81107@nhs.net this email is monitored all day.